Nature's Gold offers 100% raw Australian active Manuka honey in different MGO ratings, up to a very potent MGO 1250, which is harvested from the East Coast of Australia and university tested. Manuka honey is mono-floral, meaning it is made from one species of flower and produced by bees that have fed on the Leptospermum tree. Its unique non-peroxide activity boosts its antibacterial and antiseptic properties, making it highly valued and recognized internationally for its health benefits. The honey is rated using the MGO system, and the higher the MGO number, the more beneficial it is for health. If there is foam on the top of the honey jar, it is due to air bubbles trapped during the aeration process and packaging. However, it cannot be shipped to Western Australia due to quarantine laws, and infants under 12 months old should not consume it because of its MGO strength. Customers can phone 1300 309 128 to discuss the product.
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We partner with the following carriers:
You're entitled to a refund, replacement or repair if:
- The item is faulty or damaged
- You were sent the wrong item
- You were sent the wrong size
- The item is significantly different from the product images and description
You are NOT entitled to a refund because:
- You just changed your mind
- You found the product cheaper at another store
- You don't like it
- You bought the wrong size
The product has a fault that you knew about before you bought it.This includes instances where the fault was listed in the description.
For Electronics include mobile and tablet. We don't take returns on electronics product. If product is faulty we will send replacement. There will be no refund on electronics product. Note :
we are not accepting any return on any items because of restricition of covid.
please before you place an order make it sure you placed the correct item.