Help the little ones find their own hideaway or adventure clubhouse in the Backyard Discovery Hillcrest Swing Play Set. Find heaps of ways to stay active, with swing set, climbing wall, and huge 3m speedy slide. Withdraw from fast paced play in the sandpit, snack bench, and the upper fort with sun porch.
General Structure
Raised fort with end gables and wood roof
Raised sun porch
Snack Bench
Standard ladder and open rock wall ladder
10 ft / 3m long super safe speedy slide
Two belt swings
Two-person swing set glider
Sand box area
Dimensions and Weight
Full Assembled Dimensions: 536cm x 409cm x 290cm (L x W x H)
Cubby Section Only: 124.46cm x 105.41cm x 169.86cm (L x W x H)
Slide Balcony: 124.46cm x 101.6cm x 74.14cm (L x W x H)
Platform Height: Cubby Platform: 119.38cm
Slide Platform: 151.61cm
Net Weight: 219kg
Max User Weight: A maximum of 54kg. per child is recommended for play activities designed for multiple child use. A maximum of 9 children is recommended for this swing set.
Safety
Passes ASTM International Standard
On-site adult supervision is required. Place the equipment not less than 1.8 m from any structure or obstruction such as a fence, garage, house, overhanging branches, laundry lines, or electrical wires. Do not install home playground equipment over hard surface to avoide serious injury to the equipment user.
Warranty
12 months manufacturer's defect on parts
3 years warranty on wood for rot and decay
Assembly Required; This product arrives flat-packed with assembly instructions included.
Simple Deals generally offer a 12 month warranty to all products, unless stated otherwise. Some products will be provided with
extended warranty for your peace of mind. Please refer to the product listing for warranty period. Please notify Simple Deals within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed
description, we ask you to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty or return process. Once assessed and approved by our customer service team, you will be contacted
to proceed with the return, refund or replacement process. Please do not attempt to return an item without our approval. We will issue you with a RMA (Return Merchandise Authority) that will include an address for shipping. We ship
from multiple warehouses so please do not return an item to the address on the parcel. We will provide the correct return address when the RMA is issued. To make a claim or return an item, we ask you to describe the issue precisely
and provide some evidence to support your claim, and advise whether you are requesting a replacement, repair, refund or credit. Refunds generally take up to 2 working days to process, upon receipt of returned goods (unless advised
by us a return is not required) and we will notify you once the refund has been processed. However, please allow an additional 5 working days for your financial institution to process it. A refund or replacement will not be provided
if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers. Where an order is custom made the item is NON-RETURNABLE unless supplied
incorrectly by us or has a manufacturing defect / warranty issue. We thank you as by co-operating with our procedure we can ensure an easy return or warranty claim process.
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and
due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed.
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We partner with the following carriers:
RETURN POLICY
You're entitled to a refund, replacement or repair if:
- The item is faulty or damaged
- You were sent the wrong item
- You were sent the wrong size
- The item is significantly different from the product images and description
You are NOT entitled to a refund because:
- You just changed your mind
- You found the product cheaper at another store
- You bought the wrong size
The product has a fault that you knew about before you bought it.This includes instances where the fault was listed in the description.
For
Electronics include
mobile and
tablet. We don't take returns on electronics product. If product is faulty we will send replacement. There will be no refund on electronics product.
Note :
we are not accepting any return on any items because of restricition of covid.
please before you place an order make it sure you placed the correct item.
